Recreate Shared Service Provider (SSP)

Recreating a Shared Service Provider

SSP and MySite is not working and displaying Page Cannot be displayed error. Previously It was working fine and suddenly it stopped working. Web application pool is working properly. When click on SharedServices1 it display the error “Page Cannot be displayed” same is happening with MySite.

Find out old Database name

Open Central Administration Site and click on Shared Services Administration. Go to SharedServices1–>Edit Properties. Copy the old content database name & search database name.

Create Dummy SSP

Open Central Administration Site and click on Shared Services Administration. Click on New SSP to create a new one.

Make default SSP

Click on Shared Services Administration–>Change Default SSP (from the Shared Services Administration) and choose your new SSP (SharedServices2).

Delete old SSP

Delete the original SSP (SharedServices1) by choosing delete from its context menu. DO NOT DELETE ITS ASSOCIATED DATABASES! This might take a second to complete.

Restore the SSP

Now we’re going to click on Restore SSP and restore the original SSP with a brand new Administration site. Name it SharedServices1 and fill out fields. Create a new web application and when it comes time to fill out the fields for Search Database and but this time fill out the two databases for the SSP. This will include the databases that we identified in step 1. This will ensure that you don’t lose all your data from the SSP like Search Content Sources, Excel Services Settings, Audiences, and BDC etc.

Delete Dummy SSP

Now we should have two working SSPs, SharedServices1 and SharedServices2. Click Change Default SSP and change it back to SharedServices1. After that delete SharedServices2 (this might take a while).

Now reboot the machine and check your SSP.